Direct Bank

With Credit Agricole Direct Bank Service you can perform various banking operations through the phone, always safe and secure, no matter where you are:

  • Find out information about your accounts and the bank offer;
  • Make payments orders in Lei or foreign currency to your own accounts or to other account holders;
  • Create deposits or saving accounts;
  • Request debit cards or account statements
  • Make foreign exchange;
  • Modify the redraw limits for your cards;
  • Request simulations for the loan products.

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    • time saving: you don’t have to come to the bank to perform your daily banking operations;
    • confort and safety transactions, through the phone, no matter where you are;
    • confident in performing the transactions, because you have the support of your personal adviser;
    • permanent control on your accounts, with update informations about your transactions;
    • disponibility: the working hours are from Monay to Friday, between 9.00 and 17.00;
    • minimum costs: no extra fees or commissions.

    At Credit Agricole Direct Bank Service you will benefit from a dedicated English and French speaking Personal Advisor, who will help you manage your operations.

  • • free, included in the Premium Package, for the first 3 months (after this period, the service cost becomes 5 Lei/ month);
    • free, included in the Privilège Expat Package

In order to Activate the Service you have to:

bn_1Fill in the necessary documents (request and contract), which you can find at the nearest Credit Agricole branch

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Receive the CLIENT CODE and PIN CODE from our colleagues in the branch.
CLIENT CODE: number of 9 digits
PIN CODE: numbers of 4 digits

bn_3Conect to Credit Agricole Direct Bank Service, following the next authentication process:

a) Call 021 30 40 300;

b) Select the language;

c) Press 2 for Credit Agricole Direct Bank Service;

d) Change your PIN CODE with a new one (only when requested);

e) Access the Credit Agricole Direct Bank Service and perform banking operations, after you will be transferred to your Personal Advisor.

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